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          Complaint categories
          Over 130 complaints categories and growing
          Where you see * after a category, you'll also find info about a code of practice/ethics/conduct, or relevant legislation. These codes can help you understand your rights and responsibilities, as well as those of the business or service provider. Most are linked. Some codes and legislation are national and some state-based.
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          A accountant B bank*
          aged care*   barrister*
            advertising*   book classification*
            airline   builder*
            aircraft noise   building society*
            animal cruelty
          		   business not listed elsewhere
            appliance    
            architect*  
            auctioneer    
            Australia Post    
            ACCC (Australian Competition
          and Consumer Commission)          		    
            Australian Consumer Law    
                 
          C carbon price claims (ACCC site) D debt collector (ACCC site)
            child care   dentist
            Child Support Agency   direct marketing*
           

          computer game*

          		  discrimination
            classification*   direct selling*
            community services   doctor
            conveyancer   domestic violence
            credit union*   door-to-door sales*
            credit provider*   dry cleaner
            credit reporting agency*    
            Consumer Affairs and
          Fair Trading agencies (all states)          		    
                 
          E electricity company* F film classification*
            e-commerce*   financial service*
            employment agency   finance broker
              finance company*
              fitness industry*
                franchising industry participant*
                freedom of information
                fuel
                funeral home/director*
                funds management*
                furniture*
                 
          G gas company* H health insurance
            government department   health service provider*
            GST   hospital
            gym*   housing
            grocery unit pricing*   human rights
                 
          I internet content* J jeweller*
            internet fraud    
            internet gambling content*    
            internet purchase K  
            internet service provider    
            insurance broker    
            insurance company/claim*    
            introduction agency    
            investment advice    
                 
          L labelling of products    
            landlord M magazine content*
            lawyer*   Medicare
            lay-by   migration agent*
            life insurance*   misleading business conduct
            limousine company   mobile phone company
                mobile premium service*
            literature*   mortgage transaction*
            local government/councils   motor vehicle*
            LPG (bottled gas)    
                 
          N newspaper content* O online purchase
            neighbourhood dispute    
            nurse    
            noise    
            nursing home*    
                 
          P product packaging    
            product safety    
            pay TV* Q  
            pawnbroker    
            petrol    
            pharmacist    
            physiotherapist    
            police R radio programme*
            pollution   real estate agent*
            postal service   recalls (all kinds of products)
            planning matter   recruitment agency
            prices   refunds
            privacy breach*   registered company
            private college (international students)   removalist
            private investigator*   rental car company
            product recalls (all kinds)   retirement village*
            psychologist   retail grocery industry
            public transport  
            publications - classification*    
                 
          S safety (product) T taxi company
            scam (inc. internet)   Tax Office (ATO)
            spam*   tenant
            sexual harassment   telephone service
            secondhand dealer   telephone info service*
            share transaction   telemarketers
            a small business   TV programme*
            solar panels   travel / travel agent*
            solicitor*  
            spa*    
            stockbroker  
            superannuation fund    
            surveyor    
            swimming pool*    
                 
          U university
          (public, under state legislation)           		V valuer (land, property)
              vet
                video classification*
          W water company* X  
            water tank Y  
            weight loss centre* Z  
            workplace issues