If you can't find what you are looking for, you can ask us. We will try to help.
Please note though that the Complaintline service is only the online directory and gateway - we are not a dispute resolution service and we cannot give specific advice on particular complaints.
Where you see * you'll also find information about a code of practice/ethics/conduct or relevant legislation.
These documents will help you understand your rights and responsibilities, as well as those of the service provider.
When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
A
B
bank*
C
content - newspaper/magazine/website*
D
debt collector (ACCC's site)
E
F
fair trading/consumer affairs
false advertising
film classification*
franchising industry participant*
G
government department or agency
(state or commonwealth)
H
I
internet content/online content*
J-K
L
M
motor vehicle trader/salesperson
mutual bank
N
O
P-Q
private college (international students)
product recalls (all kinds)
publication - material/content
R
S
solar panel installation company
T
Tax Office (ATO)
U
(public,under state legislation)
V
W-X-Y-Z
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