Keeping electric lines clear of vegetation
- VICTORIA
- Electricity companies in Victoria, and the contractors that they engage to undertake
- tree clearing and other such activities to ensure that electric lines are clear of vegetation,
- must comply with the Code of Practice for Electric Line Clearance 1999.
- You can get a copy of the Code from your electricity company or from Information Victoria.
- If you have a complaint about powerline clearance/tree clearing from electric lines
- that you cannot sort out with your electricity company or the contractor,
- you should contact the Energy and Water Industry Ombudsman Victoria.
- Energy and Water Ombudsman (Victoria) (EWOV)
- The EIOV receives, investigates and resolves disputes between Victorian
- electricity customers and their electricity (and gas and water) companies.
- Its services are independent of the electricity companies and free to both domestic
- and business users.
- The Ombudsman works with a board of directors made up of consumer and
- energy industry representatives and an independent chairman.
- The Ombudsman has the power to make a binding decision, including compensation of
- up to $10,000 (and up to $50,000 if you and the company both agree.)
- GPO Box 469D Melbourne 3001
- Phone - Freecall™ 1800 500 509 (All Victoria)
- Fax - Freefax™ 1800 500 549
- TIS 131 450 (Interpreter service - toll free - local call cost)
- TTY Freecall™ 1800 500 529 (deaf and hearing impaired)
- Email link to EWOV
- Go to EWOV's website
- You may also wish to seek advice from the Office of the Chief Electrical Inspector.
- Office of the Chief Electrical Inspector (OCEI)
- The OCEI is the electricity safety regulator in Victoria.
- Level 3, Building 2, 4 Riverside Quay Southbank 3006
- PO Box 262 Collins Street West 8007
- Phone - (03) 9203 9700
- Fax - (03) 9686 2197
- Email link to OCEI
- Go to the OCEI's website
- Information for other states is being sourced.
- Email us if you need it in the meantime.
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