TO COMPLAIN ABOUT A TELEPHONE INFORMATION SERVICE - Telephone Information Services Standards Council (TISSC)
- TISSC deals with complaints about the message content and/or advertising content of any telephone
- information service. It covers 190 services (but not some aspects of sex lines which are handled
- by the ACCC), and includes recorded information, live information, fax or computer-accessed information.
- TISSC does not deal with billing disputes.
- TISSC is an independent regulatory body, funded by the telephone information services industry.
- Its services are free and if required, confidential.
- An Arbitrator will investigate to see if there has been a breach of the Code of Practice.
- (Click here to go to the TISSC site for info on the Code.)
- Suite 1601 323 Castlereagh St Sydney 2000
PO Box 1021 Haymarket 2000
Phone - 1300 139 955 (for local call cost)
Fax - (02) 9211 4447- Email link to TISSC
- TISSC website link
- How to complain
- Your complaint needs to be in writing (mail, email or fax).
- But you can ring TISSC for advice.
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