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To complain about a swimming pool or spa builder or installer
- (1) Swimming Pool and Spa Association (SPASA) (see info below)
- (2) Your state or territory Consumer Affairs / Fair Trading / Consumer Protection
agency (click here to go to info on this site)
- Swimming Pool and Spa Association (SPASA)
- SPASA is a voluntary, self-assessing and regulating non-profit trade
association for the swimming pool and spa industry.
- Its members operate according to a Code of Practice and it offers a
Consumer Complaints service.
Contact your State office on the numbers below.
- VIC & TAS
- Unit 55 44-49 Norcal Rd Nunawading 3131
- Phone - (03) 9872 4502
- Fax - (03) 9872 4201
Website link
- NSW & ACT
- Address - PO Box 313 Burwood 1805
- Phone - (02) 9747 6644
- Fax - (02) 9744 7916
Website link
- QLD
- PO Box 2123 Mail Acceptance Centre
Fortitude Valley 4006
Phone - (07) 3252 3611- Fax - (07) 3252 2547
Website link
SPASA's consumer complaint process
- SA & NT
- 30 Kensington Rd Rose Park 5067
Phone - (08) 8364 4211- Fax - (08) 8331 0150
- WA
- PO Box 260 Burswood Perth 6100
Phone - (08) 9361 1344- Fax - (08) 9361 1840
Website link
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