Go to our home page Go to other complaints categories

To complain about a surveyor

(1) Some States also have specialist building regulators

and tribunals with dispute resolution processes that you can use if the
surveyor is a building or quantity surveyor.

See State information below.



 

(2) Most states have a Surveyors Registration Board that also deals with
complaints against surveyors of all types.



(3) You can contact your Consumer Affairs / Fair Trading office.


 

Click for particular information for your state or territory.

VIC	NSW	QLD	SA	WA	TAS	ACT	NT

VICTORIA



(1) Building Commission

Takes all complaints about registered building and quantity surveyors
where they may have breached professional standards or the
requirements of the Building Act 1993 seriously. In some circumstances
the Building Commission will refer you to another body.
Complaints should be made in writing to:
Manager, Practitioner Compliance
Building Commission
PO Box 536E Melbourne   3001
Website link
Email link



(2) Surveyors Board of Victoria

Level 15 Marland House 570 Bourke Street
Melbourne 3000
Phone: (03) 8636 2555
Fax: (03) 8636 2589
Website link (about the Board)
'Request for an investigation' form
Email link




TOP OF PAGE

NEW SOUTH WALES
(for Southern NSW see also ACT)



(1) Board of Surveying and Spatial Information of New South Wales

PO Box 143 Bathurst NSW 2795
Phone: (02) 6332 8238
Fax: (02) 6332 8240
Website link
Complaints procedure
Email link


 

(2) Department of Fair Trading

Phone - 13 32 20
Locations around NSW








TOP OF PAGE

QUEENSLAND


(1) Surveyors Board of Queensland

PO Box 810 Spring Hill 4004
Phone: (07) 3839 7744
Fax: (07) 3839 8341
Website link
Email link
How to complain
The Board can deal with matters of a survey related nature
and the conduct of the registered person.
Complaints must be made in writing.
Code of Practice for Surveyors 2004 here
Information about making a complaint here

(2) Queensland Building Services Authority

The Authority is the regulator for the Queensland construction industry.

It has a dispute management area and a statutory insurance scheme covering
homeowners (up to $10,000) in cases of work that is not completed, is
defective or subsides.
PMB 84 Coorparoo DC Brisbane 4151
Phone - (07) 3225 2855
Fax - (07) 3225 2929
Email link
Website link
Consumer complaints information



(3) The Commercial and Consumer Tribunal



The Tribunal can adjudicate on, or give orders to resolve, domestic building disputes.

It can also review decisions of the Queensland Building Services Authority (see above).

Any consumer, contractor or subcontractor involved in a domestic building dispute,

or any person who has a complaint in contract, negligence, nuisance or trespass related

to the performance of domestic building work can make an application to the Tribunal.
Level 9 15 Adelaide St Brisbane 4000
GPO Box 2469 Brisbane 4001
Phone - (07) 3247 3333
Fax - (07) 3247 3300

Email link

Website link

How to complain
You must file an Application Form, in person or by mail.

No fax or electronic applications are accepted.

Application forms are available from the Tribunal's website

(go to Building List and look under Forms).

A filing fee of $212 must be sent with the application.





TOP OF PAGE

SOUTH AUSTRALIA



(1) Office of Consumer & Business Affairs



(2) Surveyors Board of South Australia
GPO Box 1349 Adelaide SA 5001
Phone: (08) 8227 1937
Fax: (08) 8227 1938
Website
Email
Information on making a complaint




TOP OF PAGE

WESTERN AUSTRALIA (inc Asia)



(1) Consumer Protection Division
For building - home / domestic advice and

to lodge complaints up to $6,000
Phone - 1300 304 054
Consumer Protection's building complaints and disputes information

Consumer Protection may be able to resolve the dispute through
conciliation, otherwise it may advise you to lodge a claim at the Small
Claims Tribunal if the amount involved is less than $6 000.




(2) The Land Surveyors' Licensing Board of Western Australia

PO Box 2222
MIDLAND  WA   6936
Phone: (08) 9273 7103
Fax: (08) 9273 7676

Website link
Email link
How to lodge a complaint here






TOP OF PAGE

TASMANIA



(1) Office of Consumer Affairs & Fair Trading
Phone - 1300 654 499




TOP OF PAGE

ACT



(1) Office of Fair Trading




(2) ACT Building, Electrical and Plumbing Control
This body regulates the ACT construction industry.

It enforces, and will take complaints under, the Building Act 1972.

It also audits private building inspectors.

It has the power to vary, suspend or cancel a builder's licence.
GPO Box 1908 Canberra 2601
Phone - Building controller (02) 6207 6400
Fax - (02) 6207 6324









TOP OF PAGE

NORTHERN TERRITORY



(1) Office of Consumer Affairs





(2) Surveyors Board of the Northern Territory
Phone: (08) 8999 6067
Fax: (08) 8999 7750
Website link
Email link

	Go from here to
CATEGORIES	HOME	TOP OF PAGE