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Price regulation
- Australian Competition and Consumer Commission
The ACCC is an independent statutory authority responsible for administering the Trade Practices Act 1974 and has additional responsibilities under other legislation.
The ACCC’s consumer protection work complements that of state and territory offices of fair trading/consumer affairs which administer similar legislation within their jurisdictions.
ACCC info on industry regulation and price monitoring here (including bank fees, electricity, LPG, natural gas, insurance, petrol, postal services)- The ACCC can provide advice to consumers and businesses about their rights and obligations under the legislation and it can assist in resolving a dispute by directing parties to appropriate complaint resolution options.
The ACCC cannot:- investigate matters of a local nature, such as general pricing levels, warranties and refunds that can be more effectively dealt with at local or state level
- mediate between individuals and the suppliers or acquirers of goods and services
- give legal or professional advice or services of any sort
- settle employment disputes
- handle misleading or deceptive conduct in financial transactions
- advise whether a company is legitimate
- register business names
- disclose the number or nature of complaints received about a company to inquirers
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- Some States also have specialist State-based price "watchdogs" to deal with the industries being privatised or corporatised. Some of these are listed below.
- Click on the box for your state or territory.
VIC NSW QLD SA TAS ACT WA
- Some States also have specialist State-based price "watchdogs" to deal with the industries being privatised or corporatised. Some of these are listed below.
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- VICTORIA
- (1) Essential Services Commission (ESC)
- The ESC is the price regulator for a number of industries in Victoria where a monopoly exists - electricity, gas , export handling of grain, some aspects of transport.
- 35 Spring St Melbourne 3000
- Phone - (03) 9651 0222
- Fax - (03) 9651 3688
- Email link to ESC
- Go to the ESC's website
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- NEW SOUTH WALES
- Independent Pricing and Regulatory Tribunal (IPART)
IPART is an independent body which oversees regulation of the water, gas, electricity and public transport industries in NSW. It was set up by the NSW Government in 1992 primarily to regulate the maximum prices charged for monopoly services by government utilities and other monopoly businesses. Since then, its responsibilities have increased significantly.- Level 2 44 Market St Sydney 2000
- PO Box Q290 QVB Post Office NSW 1230
- Phone - (02) 9290 8400
- Fax - (02) 9290 2061
- Email link to IPART
- Go to IPART's website
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- QUEENSLAND
- Queensland Competition Authority (QCA)
The QCA, set up in 1997, is an independent statutory authority created as a result of a series of Council of Australian Government agreements which aimed to forge a national approach to the implementation of competition policy. Through the prices oversight process, the QCA either investigates the pricing practices of government monopolies or monitors the prices charged by them.- Level 19, 12 Creek St Brisbane 4000
- GPO Box 2257 Brisbane 4001
- Phone - (07) 3222 0555
- Fax - (07) 3222 0599
- Email link to QCA
- Go to QCA's website
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- SOUTH AUSTRALIA
- Essential Services Commission South Australia (ESCOSA)
ESCOSA regulates prices and perform licensing and other functions under relevant industry regulation Acts.
Level 8, 50 Pirie St Adelaide 5000 - VICTORIA
- GPO Box 2605 Adelaide 5001
- Freecall - 1800 633 592
Phone - (08) 8463 4444- Fax - (08) 8463 4449
- Go to ESCOSA's website
Email ESCOSA
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- ACT
Independent Pricing and Regulatory Commission (ICRC)
The Independent Competition and Regulatory Commission (the Commission) is a statutory body set up to regulate prices, access to infrastructure services and other matters in relation to regulated industries and to investigate competitive neutrality complaints and government-regulated activities. The Commission also has responsibility for licensing utility services and ensuring compliance with licence conditions.- 53 Blackall St Barton 2600
- GPO Box 447 Canberra City 2601
- Phone - (02) 6273 0655
- Fax - (02) 6273 0654
Go to ICRC website
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- TASMANIA
- Tasmanian Electricity Regulator
Sets maximum prices for the sale and supply of electricity services in Tasmania.- Level 5 111 Macquarie St Hobart 7000
- GPO Box 770 Hobart 7001
- Phone - (03) 6233 6323
- Fax - (03) 6233 5666
Go to the Regulator's website
Email the Regulator
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- WESTERN AUSTRALIA
Economic Regulation Authority (ERA)
The Economic Regulation Authority is the independent economic regulator for Western Australia. It oversees regulation and licensing in the State for the gas, electricity, water and rail industries and inquires into matters referred to it by the State Government.- Level 6, Governor Stirling Tower, 197 St Georges Tce, Perth 6000
- PO Box 8469, Perth Business Centre 6849
Phone - (08) 9213 1900- Fax - (08) 9213 1999
- Email link to ERA
- Go to ERA's website
- Freecall - 1800 633 592
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You can contact
the ACCC's Infocentre on 1300 302 502
(toll free; Australia-wide)
or by email.
Other useful information
ACCC's general info on pricing here
ACCC info on petrol price cycles here
ACCC pricing publications here
ACCC info on price rises here