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              To complain about
            internet content

            (1) Australian Communications and Media Authority (ACMA)

            From 1 July 2005, the Australian Communications and Media Authority (ACMA)
            is responsible for the regulation of broadcasting, radiocommunications,
            telecommunications and online content.
            [Until 30 June 2005, this role
            (in relation to online content) fell to the Australian Broadcasting Commission.]


            ACMA administers complaint schemes for radio, TV and internet content.
            [It also has the task of ensuring that carriers and eligible carriage service
            providers (including internet service providers) join the
            Telecommunications Industry Ombudsman (TIO) scheme.]

            Internet content means stored information accessed over the internet,
            [including material on the World Wide Web (www), postings on news
            groups and bulletin boards,
            and files that can be downloaded via 'peer-
            to-peer' software].

            It doesn't cover ordinary email or information accessed in real time
            without previously being stored (eg. chat services).
            It also can't be
            something that you simply do not like or that you just disagree with.


            There are 3 internet content codes - more information on the ACMA site here

            More info about the regulation of internet content on the ACMA site here

            Australian Commuunications and Media Authority
            GPO Box Q500 Queen Victoria Bldg Sydney 1230
            1300 850 115
            Fax - (02) 9334 7799
            How to complain:
            Complaints must be made in writing.

            You can use the ACMA's online complaint form
            here
            or post or fax your complaint
            (see info above).

            You should include your name and contact details, the internet address
            of the content you
            are complaining about (and any other details about
            how to access it), a description of the content,
            and the reason you think
            the content is, or may be, prohibited content.



            (2) Internet Industry Association (IIA)

            As national industry body for the Internet in Australia, the IIA has been
            active in identifying and responding to consumer and small business
            concerns as well as providing regulatory compliance tools for members.
            Part of this process involves the development of industry codes of
            practice. More info here.

            PO Box 3986 Manuka 2603
            Phone - (02) 6232 6900
            Fax - (02) 6232 6513
            IIA email link
            IIA website link


            (3) OzNetLaw is a community-based legal practice (part of the Communications Law Centre) that provides free legal information about internet and e-commerce related law.

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