From July 2012, it also deals with complaints from international students about private colleges.
Phone: 1300 362 072 (calls from mobile phones will attract mobile phone rates) 9am - 5pm Monday to Friday
Postal: GPO Box 442, Canberra ACT 2601
Fax: (02) 6249 7829
SMS: 0413 COM OMB (0413 266 662) (standard carrier rates apply)
You can visit any office of the Commonwealth Ombudsman to lodge a complaint in person.
No appointment is required. Business hours are 9am to 5pm Monday to Friday (excluding public holidays).
Check the Commonwealth Ombudsman's website for street addresses for the offices in Adelaide,
Brisbane, Canberra, Darwin, Alice Springs, Hobart, Melbourne, Sydney and Perth.
Information to help you with your complaint:
In addition to the areas listed above, the NSW Ombudsman also takes complaints about NSW
community and disability services, including substitute residential child care agencies and child care centres.
They also receive notifications of employee related reportable allegations (child protection).
Go from here to