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Phone: 1300 362 072 (calls from mobile phones will attract mobile phone rates)
Enquiries: 9am - 5pm Monday to Friday (AEST): 7am - 4pm in WA
Postal: GPO Box 442, Canberra ACT 2601
Fax: (02) 6249 7829
Email
Website
SMS: 0413 COM OMB (0413 266 662) (standard carrier rates apply)
You can visit any office of the Commonwealth Ombudsman to lodge a complaint in person. No appointment is required. Business hours are 9am to 5pm Monday to Friday (excluding public holidays). Check the Commonwealth Ombudsman's website for street addresses for the offices in Adelaide, Brisbane, Canberra, Darwin, Alice Springs, Hobart, Melbourne, Sydney and Perth.
Information to help you with your complaint:
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