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To complain about a dry cleaner

Dry Cleaning Institute of Australia

The Dry Cleaning Institute of Australia has branches in each state and territory.

It has a complaints mediation process, co-ordinated nationally,for complaints that you have

been unable to resolve directly with the dry cleaner involved.

 

Your complaint will be mediated locally.

Mediators use a common procedure across Australia, based on the International Fair Claims Guide

(an internationally recognised set of mediation procedures).

 

You can lodge your complaint by calling the Dry Cleaning Complaints Line on 1300 134 511.

(National toll free, for the cost of a local call)

 

 

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