-
To complain about
a TV programme - television captioning
- tobacco advertising
- political advertising
- election material
- sponsorship announcements on community radio
- access to membership of a community radio association
- advertisements about medicine
- matters relating to the Children's Television Standards, or the
Australian Content Standard, or the anti-siphoning rules - captioning on digital, free-to-air services
- Free to air / commercial TV - here (on the web site of Free TV Australia)
- ABC - ABC Act, Code and Charter here (on the ABC web site)
- SBS - Codes of Practice here (on the SBS web site)
- Subscription TV - here (on the web site of ASTRA, the Australian
Subscription Television and Radio Association) - Community TV - code of practice here (on the web site of the Community Broadcasting Association of Australia)
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From 1 July 2005, the Australian Communications and Media Authority (ACMA)
is responsible for the regulation of broadcasting, radiocommunications,
telecommunications and online content. [Until 30 June 2005, this role
fell to the Australian Broadcasting Commission.]
ACMA administers complaint schemes for radio, TV and internet content.
It can deal with TV complaints about the following:
ACMA can also deal with complaints about things covered by a Code of Practice
BUT you must complain to the TV station first.
If you're not satisfied with its response,
or it has not responded to you within 60 days, you can complain to ACMA.
Information on the various codes of practice is on ACMA's site here
The main codes of practice are:
There are also a number of issues ACMA doesn't handle.
They are listed here on ACMA's site here together with the agency that does handle them.
Complaints to ACMA should be made to:
Assistant Manager
Investigations Section
Australian Communications & Media Authority
PO Box Q500
Queen Victoria Building
Sydney NSW 1230
Fax: (02) 9334 7799
Online complaints form