Complain
and get results ...
a site for Australian consumers
(since 2000)
complaintline logo

To complain is human...
to get results is divine
I want to complain about...
Bank? Telco? Energy company? more...
How do I make a complaint?
Useful info if you are making a complaint for the first time
I'm not good at letters...
Get started with our sample letter
What are the minimum standards?
Read about codes of practice
Customer service initiatives/news
What looks promising?

Who are we?
More about Complaintline

 

 

Complaintline puts you in touch with people who can help you make a complaint (but please give your service provider the opportunity to fix it first) more info
Complaintline helps you understand your rights and responsibilities more info
Complaintline encourages better complaints handling more info

Over 130 complaint categories
Complaint contact information for over 225 agencies
Over 40 codes of practice/ethics/conduct linked for you
(look for *beside the category)
Bookmark us to have important complaints information available when you need it.

Useful new info

Beware of fake Australian taxation office emails

Financial Ombudsman E-News

Telecomunications Ombudsman News: fees, more

Choice to host 2010 National Consumer Congress

Do not call register - registration lasts 3 years only - don't forget to renew yours!

Your business caught in telco equipment scam?

Complaints about credit insurance marketing

'Fido News' January 2010 - ASIC's monthly
e-newsletter - avoid becoming a victim

Privacy Foundations's Big Brother awards

Energy retailer fined by ACMA for calls to
numbers on 'Do not call' register

ACCC info on complaints about debt collectors

Policy action on complaint issues: Consumers Federation & Consumer Action Law Centre

Archives

THERE MAY BE AN OMBUDSMAN TO HELP WITH YOUR COMPLAINT
Free, fair, independent

Do something about it!

Go onto the 'Do Not Call' Register (you have to renew every 3 years)

Tired of junk mail? Register with ADMA's 'do not mail' service here

Watch out for it!
Acai berry and life cleanse
Fake bank email scams - ASIC info
Secrets of financial planners

SMS messages! here

Dodgy tax schemes here
Urban legends exposed here
Scams, scams, more scams - don't get caught!
Scamwatch website
ACCC's 'Little Black book of scams'
Archives

Help us maintain this site - please let us know if a link doesn't work for you. And, your suggestions are always welcome here

 

 

Every effort has been made to ensure that the information on this website is correct. ComplaintLine will not accept any responsibility for information which is inadvertently incorrect and / or where action has been taken as a result of the information on this site or any site it links to. more

Last updated 4 February 2010
Copyright 2000-2010 Scott Concepts ACN 092 645 862

 


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